Day Center Director - Providence


Under the direction of the Vice President of Operations the Day Center Director is responsible for planning, implementation and management of the day to operation of the Adult Day Health Center (ADHC). This includes the supervision of all assigned staff and the provision of services to participants of the PACE Organization of Rhode Island.


  • Responsible for the effective operation of the ADHC as the focal point of the PACE-RI model, including meeting the complex care requirements delivered to participants on a daily basis. Involves rigorous communication and coordination with all other departments.
  • Responsible for non-clinical supervision of all CNAs and Dietary Aides in the ADHC. Conducts yearly performance evaluations with the input of lead CNAs.
  • Identifies and participates in quality projects for the ADHC in order to evaluate and improve performance.
  • Responsible for all non-clinical supervision of the day center RN; ensures the quick and timely triage of participants during the day.
  • Makes emergency arrangements as needed and informs Senior Management of all unusual incidents per protocol.
  • Responsible for the non-clinical oversight of the medication technician and adherence to medication administration policies in the ADHC.
  • Actively participates in team meetings, communicates relevant issues to the team and ensures all center staff are informed and up to date with current information from IDT meetings.
  • Assists the Lead CNAs to hire, train and evaluate staff in the center. Disciplines reporting staff as required.
  • Ensures staffing is maintained at appropriate levels for safety and recommends staffing levels in planning and budget development.
  • Ensures compliance with oversight, implementation and adherence to policies, procedures, and standards for all ADHC services.
  • Collaborates with other PACE-RI center directors to ensure continuity amongst day center practices.
  • Leads and serves on various committees of the organization and attends meetings as requested. Serves as a member of the Operations team.
  • Serves as a back up facilitator for leading team meetings and/or care planning.
  • Participates in and contributes to the PACE-RI management team. Fulfills administrative requirements as requested by supervisor.
  • Facilitates managing and monitoring participant’s progress and potential for decline. Monitors success of behavioral interventions in the center and reports to IDT.
  • Ensures participants are oriented to the program and have opportunities to express opinions about their care and services. Provides excellent customer service.
  • Oversees the Life Enrichment staff and monitors for the quality of the overall activity program, appropriateness of recreational activities and the relationship to diagnoses.
  • Makes recommendations regarding annual budget to VP of Operations to ensure the adherence to financial goals for the department.
  • Communicates with participants, families, contracted providers, and the public regarding issues related to the routine operation of the ADHC.
  • Supervises maintenance personnel to ensure a clean and safe environment.
  • Attends and participates in staff meetings, in-services, projects and committees as assigned.
  • Provides leadership and direction in IDT meetings for the development and implementation of care plans from an ADHC perspective.
  • Participates in on-call coverage to troubleshoot, advise, teach, coordinate and participate in service delivery after hours to participants.
  • Ensures that documentation in team meetings is maintained and changes are recorded in individual progress notes and/or care plans as required.
  • Ensures infection control, fire safety, OSHA protocols, and other life safety procedures are followed.
  • In conjunction with Enrollment and the IDT coordinator/secretary, provides information and responds to inquires regarding the program. Assists prospective clients to fullest potential to understand PACE-RI and facilitates follow up communication with enrollment.

Preferred Qualifications

  • Bachelor’s degree (offset combination of education and experience will be considered)
  • 3-5 years of experience working in a health care setting
  • 2-4 years of supervisory management experience
  • Proficiency in MS Office Suite, especially Word, Excel, PowerPoint
  • Experience with healthcare, Medicare or other regulated industry
  • Proven ability to work independently, take initiative and bring projects through to completion
  • Positive and professional, with a can-do attitude
  • Ability to successfully manage and prioritize multiple tasks and deadlines
  • Excellent problem-solving skills; solution-oriented
  • Ability to maintain focus in a dynamic environment
  • Valid driver’s license and access to reliable transportation